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Stiebel Eltron DHE 18AU Instant Hot Water | Supply+Install | LIFETIME WARRANTY
- Greater Brisbane
- Gold Coast
- Sunshine Coast, Scenic Rim, Bay Islands, Bribie Island, Toowoomba & Lockyer Valley (via quote request only)
Electric Continuous Flow Hot Water System Package Selection Guide
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Choosing the right electric continuous flow hot water system package depends on your installation requirements, household size, and whether additional electrical or plumbing work is needed. Use this guide to compare package levels and find the best fit for your home.
Selecting the right package helps streamline installation, but we understand that needs may change, and that the purchaser isn’t a plumber. We’re flexible and can make adjustments, such as upgrading to the next package as needed.
💡 Which Package is Right for You?
✅ Base – For compliant replacements
Ideal for direct swaps where the existing system meets compliance. No extra plumbing or electrical work included.
(EXAMPLE - A Stiebel DEL27 replacing complaint Stiebel DEL27 not a Stiebel DHE27)
✅ Silver – For minor upgrades
Includes pipework alterations and a valve kit but does not include electrical modifications or system disposal. Designed for those swapping a similar system and working to a tight budget.
(EXAMPLE - Swapping a 10year old Stiebel DEL27 with a new Stiebel DEL27 where the existing installation is good but requires pipework alterations to adapt the new unit and new valve set for warranty)
🏆 Gold (Best Seller) – For standard installations
Covers old system removal and plumbing modifications, making it the most common choice for standard installations.
(EXAMPLE - Swapping a 20year old Stiebel DHB21 with a new Stiebel DHB21, Strip all down and redo the valves, pipework and dispose of the old unit)
💰 Sapphire (Best Value) – For installations requiring electrical work
Adds electrical safety features like an isolator, safety switch, and cable extensions to ensure a compliant and safe electrical connection.
(EXAMPLE - Swapping an old Stiebel DEL27 for a Rheem Eclipse 27kW with electrical changes required to adapt the new system, then strip all down and redo the valves, pipework, and dispose of the old unit)
✅ Diamond – For homes needing extensive electrical work
Provides extra plumbing and electrical modifications, including a new electrical circuit, making it ideal for homes without existing wiring for an electric system.
(EXAMPLE - Swapping an old electric storage type system with a new instant electric unit that needs its own dedicated 3 Phase electrical circuit, then strip all down and redo the valves, pipework, and dispose of the old unit)
✅ Platinum – The ultimate package
Includes everything – system relocation, extensive plumbing and electrical upgrades, and a new electrical circuit for complete installation flexibility.
(EXAMPLE - Replacing any existing system of any type then relocating it to a new position on the house that requires the electrical/plumbing to be installed or relocated to the new installation position)
🏆 Package Comparison Guide
Feature | Base | Silver | Gold 🏆 Best Seller | Sapphire 💰 Best Value | Diamond | Platinum |
---|---|---|---|---|---|---|
Existing Unit Must be Identical Make/Model/Series as Purchase | ✅ | ❌ | ❌ | ❌ | ❌ | ❌ |
Form 4 (Compliance Certification) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ |
Pipework Alterations | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ |
Valve Kit (Required for System Operation) | ❌ | ✅ | ✅ | ✅ | ✅ | ✅ |
Included Altered Pipework (m) | ❌ | 2m | 8m | 8m | 8m | 20m |
🏆 Package Comparison Guide | Base | Silver | Gold 🏆 Best Seller | Sapphire 💰 Best Value | Diamond | Platinum |
Waste & System Disposal (Old System Removal) | ❌ | ❌ | ✅ | ✅ | ✅ | ✅ |
Electrical Isolator (Ensures Safe Operation & Maintenance Access) | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
Electrical Extension | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
🏆 Package Comparison Guide | Base | Silver | Gold 🏆 Best Seller | Sapphire 💰 Best Value | Diamond | Platinum |
New Electrical Circuit (For Homes Without Existing Power Supply) | ❌ | ❌ | ❌ | ❌ | ✅ | ✅ |
Safety Switch (Protects Your Home from Electrical Faults) | ❌ | ❌ | ❌ | ✅ | ✅ | ✅ |
Included Altered Cabling (m) | ❌ | ❌ | ❌ | 2m | 10m | 10m |
System Relocation (Move System to New Position) | ❌ | ❌ | ❌ | ❌ | ❌ | ✅ |
Requires Existing Installation to be Compliant | ✅ | ✅ | ❌ | ❌ | ❌ | ❌ |
🛠 Need Help Choosing?
Not sure which package is right for you? Contact JR Gas & Water, and we’ll help you select the best solution for your home! 🚀
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- Fun Fact - Converting to a heat pump could save a family as much as $27,000 over the life of the system