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Emerald Energy SELECT 320L E-Heater | Supply+Install | LIFETIME WARRANTY

Upgrade to energy-efficient hot water with the Emerald Energy 320L heat pump hot water system — ideal for households of up to 6-7. Designed to lower energy bills with a high efficiency COP of 4.1 and quiet operation at just 46 dBA, it’s the smart choice for comfort and savings. This system features a durable Steel tank, a 5 year warranty, and licensed installation across Brisbane and the Gold Coast. Made in China and backed by award-winning local support.
Quick Specs & Benefits View product specifications and key details
  • Estimated Annual Savings*: $1216.54 vs traditional electric
  • Model: Select 320L
  • Volume: 320L
  • Width: 600 mm
  • Height: 2050 mm
  • COP (Efficiency Rating): 4.1
  • Recommended Household Size: 6-7 people
  • Electrical Connection Type: 10 Amp Lead - NO PLUG
  • Noise Level: 46 dB
  • WiFi Controller Built-In/Compatible: Yes
  • Internal Cylinder Material: Steel
  • Made In: China
  • STC Rebate Eligible - $1000 Upfront Discount Included

    What is an STC?

    STC stands for Small-scale Technology Certificate. It is part of an Australian Government scheme designed to encourage energy-efficient hot water systems and other eligible renewable technologies.

    How does it work?

    When your new system qualifies, STCs are created based on the expected energy savings and location of the installation. These certificates have a value, and that value is applied as an upfront discount to help reduce the installed cost.

    How is it shown on our jobs?

    For eligible systems, the STC value is already included as a flat rate $1000 upfront discount in the total installed price shown, so you do not need to claim it separately after installation.

    Who is eligible?

    Eligibility generally applies to installations of approved systems at Australian homes and businesses where the product, property type, and installation details meet current STC program requirements.

    If you are unsure whether your property or system qualifies, contact us before ordering and we can help confirm it.

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COMING SOON - PREORDER NOW & BE THE FIRST TO GET ONE INSTALLED ONCE THEY ARE RELEASED ESTIMATED ARRIVAL: SEPTEMBER 2026

🏷️ Brand – Emerald Energy
🔢 Model Number – Select 320L
💧 Volume (L) – 320
👨‍👩‍👧‍👦 Recommended Maximum Number of Occupants – 6-7
💰 Estimated Annual Savings* – $1216.54
📊 Coefficient of Performance (COP) – 4.1
🔌 Electrical Connection Type – 10 Amp Lead - NO PLUG
📏 Width – 600mm
📏 Height – 2050mm
⚖️ Weight – kg
🌍 Manufactured In – China
🔩 Cylinder/Heat Exchange Material – Steel
🛡️ Cylinder/Heat-Exchange Warranty – 5 Years
🔇 Noise Level – 46 dBa
🛏️ Avoid Install Next to Sleeping Areas –
⚡ Energy Source –
📡 WiFi Controller Built In or Compatible – Yes
⏲️ Built-In Timer – Yes
💡 LED/LCD Status Indicator – Yes

Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat Installation in Brisbane & Gold Coast

The Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat is built for homes that want efficient hot water, built-in smart control, and the added support of an electric heating element in a larger-capacity all-in-one system. It sits within Emerald’s Select range, which is aimed at households wanting dependable hot water and strong energy savings in a simpler, practical package. For homes across Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay and Redlands, this model suits customers wanting a larger heat pump upgrade with a neat installation footprint, app-based control, and extra flexibility during heavier hot water demand.

What Is the Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat?

The Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat is a 320L all-in-one heat pump hot water system in the Emerald Select range. As an all-in-one design, it combines the storage tank and heat pump into one main unit rather than using a separate split-system layout. This exact e-heat version includes a built-in electric heating element, which gives it added operating flexibility compared with the non-element version.

The Select range is positioned as a smart, affordable way to lower hot water bills without sacrificing everyday comfort. This 320L e-heat model also includes built-in Wi-Fi control and app connectivity, giving users access to monitoring and control features from their phone. For homeowners wanting a larger-capacity heat pump that still keeps things simple and practical, this model offers a strong mix of efficiency, size, smart features and day-to-day usability.

Why Choose the Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat?

One of the main reasons to choose this model is energy efficiency. Emerald positions the Select range as capable of reducing hot water bills by up to 80 percent compared with a traditional electric storage system. Because hot water can be a major part of household energy use, that kind of reduction can make a real difference over time, especially for homes wanting better long-term value rather than only focusing on upfront price.

Another reason this model stands out is that it combines larger capacity with the added flexibility of an e-heat version. This exact model supports Standard mode, Boost mode and E-Heater mode. In practical terms, that means the system can operate as a standard heat pump, use boost mode when quicker heating is needed, or run using the electric element only. That extra flexibility can matter in real homes where hot water demand is not perfectly even and where some households want added reassurance during busier periods.

The all-in-one design is another strong advantage. Emerald positions the Select range as simple and made to fit, with a compact design intended to work well even where space is tighter. While this is the larger 320L version, it still keeps everything in a single integrated unit rather than spreading components across different areas like a split system. For homeowners wanting a cleaner and more straightforward installation layout, that is a practical benefit.

Built-in Wi-Fi and app control also add real value. The system allows users to monitor tank temperature, view hot water capacity, turn the system on or off remotely, use boost mode during busy periods, review energy usage data, and automate operation through smart features. For households wanting more visibility over how their hot water system is performing, those tools are useful in everyday use rather than just being extra marketing features.

Is the Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat Right for Your Home?

The Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat can suit homes that want a larger-capacity heat pump hot water system in a single integrated unit. It is a practical option for households that prefer an all-in-one setup over a split system and want the added flexibility of an electric element model.

It may be especially well suited to homes that want lower running costs but also want stronger support during heavier hot water demand. The 320L size gives a larger option within the Select range, while the e-heat design adds extra operating flexibility beyond standard heat pump-only operation. That can make it appealing for larger households or homes where hot water use is higher or less predictable.

It can also suit homeowners wanting a smart upgrade from an older electric storage system. If the goal is to move to a more efficient hot water setup while still keeping app-based control, boost capability and a neat integrated design, this model is worth considering. For properties where a larger-capacity all-in-one unit makes more sense than a smaller tank or a split layout, the 320L e-heat version has a strong practical use case.

Why Choose a Quality Hot Water System Instead of a Cheaper Alternative?

A quality hot water system is about more than just the lowest upfront spend. In real homes, what matters is efficiency, reliability, operating flexibility, installation suitability, and how well the system fits the way the household actually uses hot water. A cheaper alternative may look attractive on day one, but it does not always provide the same long-term value once energy use, features, control and usability are taken into account.

With the Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat, the value is in the full package. It combines a larger-capacity all-in-one design, built-in Wi-Fi, app-based monitoring, boost capability, E-Heater mode, energy-saving heat pump operation, and a format aimed at practical residential use. Those are real-world features that matter after installation, not just at the quoting stage.

A better-quality system can also lead to a better installation outcome. When the unit is designed with a clear use case and practical control options, it is easier to match it to the right home and deliver a cleaner final setup. That matters because the best hot water system is not just one that works on paper, but one that performs properly once installed and used every day.

Professional Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat Installation in Brisbane & Gold Coast

Professional installation matters because even a well-designed all-in-one system still needs to be matched to the property properly. JR Gas & Water installs the Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat across Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay and Redlands with a focus on practical installation suitability and real-world function.

With an all-in-one model, one of the main benefits is that the system is contained in a single main unit, which can simplify layout compared with a split system. But side access, available space, the location of the existing hot water system, and the overall property layout still matter. This 320L model has a larger physical presence than the smaller Select units, so installation planning should consider the available area carefully to make sure the final setup is practical and tidy.

A properly planned installation helps make sure the system is not only fitted, but fitted in a way that works for the property and the people using it. That means choosing a location that supports the way the home uses hot water and creates a sensible, functional result rather than just finding somewhere the unit can physically fit.

What’s Involved in Installing the Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat?

Installing the Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat starts with assessing the property and identifying a suitable location for the unit. Because this is an all-in-one system, the installation centres around one integrated piece of equipment rather than separate tank and outdoor components. That can make the layout more straightforward, but the site still needs to suit the system and allow for a practical installation outcome.

The job may involve replacing an existing hot water unit or fitting the new system into a different position depending on the property and what is already there. The exact scope depends on access, the location of the old system, and whether the site presents any restrictions that affect placement. In practical terms, the goal is to create a clean, functional installation that suits the home and allows the system to operate as intended.

Because this exact version includes both boost and E-Heater functionality, installation suitability is also about making sure the homeowner gets the benefit of those extra operating modes. It is not only about fitting the unit physically. It is also about choosing the right model for the right property and making sure the final setup supports the way the household actually uses hot water.

Why Choose JR Gas & Water?

JR Gas & Water provides practical, installation-focused hot water service across Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay and Redlands. We focus on what actually suits the property, not just on the product itself. That matters with a model like the Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat because even a strong system still needs the right installation approach to get the best result.

We look at access, layout, available space and overall site suitability so the finished installation works properly for the home. Our approach is based on real-world installation outcomes, clear advice and matching the system to the property in a practical way. That helps deliver a cleaner result, fewer surprises and a hot water setup that makes sense for the way the home actually operates.

Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat Installation FAQs

How much does Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat installation cost in Brisbane or the Gold Coast?

Installation cost depends on the property, site access, the existing hot water setup, and what is required to complete the installation properly. A straightforward replacement will usually differ from a job with tighter access, a trickier location or other site-specific requirements. The most accurate pricing comes from the actual property and installation conditions rather than a generic supply-only figure.

Is the Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat right for my home?

It may be right for your home if you want an efficient larger-capacity all-in-one heat pump system with built-in smart control and the added flexibility of an electric element model. It is particularly suited to homes wanting a single-unit setup, lower running costs, and extra support through boost and E-Heater modes when hot water demand increases.

What is included in a standard Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat installation?

A standard installation generally includes positioning the unit in a suitable location, connecting the new system, and completing the work needed to have it installed for normal operation. Exact inclusions can vary depending on the property, the existing system being replaced, and any site access or layout issues. The final scope should always be based on the actual installation conditions.

What warranty comes with the Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat?

The Emerald Select range shows a 5 year tank warranty, 5 year parts warranty and 2 year labour warranty.

Can JR Gas & Water install the Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat in my area?

Yes. JR Gas & Water installs the Emerald All-In-One Hot Water Heat Pump Select 320L E-Heat across Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay and Redlands. If your property is in one of these areas and you want a professionally installed all-in-one heat pump hot water system, we can help with supply, installation suitability and a practical setup that works for your home.

Heat Pump Hot Water System Package Selection Guide

(Please rotate mobile device to landscape for easy viewing)

Choosing the right heat pump hot water system package depends on your installation requirements, household size, and whether additional electrical or plumbing work is needed. Use this guide to compare package levels and find the best fit for your home.

Selecting the right package helps streamline installation, but we understand that needs may change, and that the purchaser isn’t a plumber. We’re flexible and can make adjustments, such as upgrading to the next package as needed.

💡 Which Package is Right for You?

IMPORTANT - All online packages are for external installations only, for internal installations please complete our quote request form.

BaseFor compliant replacements
Ideal for identical direct swaps where the existing system meets compliance. No extra plumbing, electrical work or disposal required or included.

(EXAMPLE - A Rheem 250L 491250 replacing complaint Rheem 250L 491250 not a Rheem 250L 101250)

SilverFor minor upgrades
Includes pipework alterations and a valve kit but does not include electrical modifications or system disposal. Designed for those swapping a heat pump under 10 years old and working to a tight budget. 

(EXAMPLE - Swapping a 10year old Rheem/Rinnai heat pump with a new one where the existing installation is good but requires pipework alterations to adapt the new unit and new valve set for warranty)

🏆 Gold (Best Seller)For standard installations
Covers old system removal and plumbing modifications, making it the most common choice for standard installations. Excludes electrical circuit modifications.

(EXAMPLE - Swapping a 20year old Dux heat pump with a new Rinnai GR Series. Strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)

💰 Sapphire (Best Value)For installations requiring electrical work
Adds electrical safety features like an isolator, safety switch, and cable extensions to ensure a compliant and safe electrical connection. Perfect for those swapping out an electric hot water system, heat pump with different electrical connection type or split solar system (tank on ground/panels on roof)

(EXAMPLE - Swapping an old electric system with a new iStore that has a different electrical connection type, then strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)

DiamondFor homes needing extensive electrical work
Provides extra plumbing and electrical modifications, including a new electrical circuit, making it ideal for homes without existing wiring for an electric system. Designed for those swapping from a gas system or where a larger electrical circuit is needed

(EXAMPLE - Swapping an old Gas System with a new Enviroheat that needs its own dedicated electrical circuit, type then strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)

PlatinumThe ultimate package
Includes everythingsystem relocation, extensive plumbing and electrical upgrades, and a new electrical circuit for complete installation flexibility. Perfect for swapping and relocating and system type including solar tanks on single story roofs. 

(EXAMPLE - Replacing any existing system of any type then relocating it to a new position on the house that requires the electrical/plumbing to be installed or relocated to the new installation position)


🏆 Package Comparison Guide

Feature Base Silver Gold 🏆 Best Seller Sapphire 💰 Best Value Diamond Platinum
Existing Unit Must be Identical Make/Model/Series as Purchase
Existing System Removal & Form 4 (Compliance Certification)
Pipework Alterations
Valve Kit (Required for System Operation)
Included Altered Pipework (m) 2m 8m 8m 8m 20m
🏆 Package Comparison Guide Base Silver Gold 🏆 Best Seller Sapphire 💰 Best Value Diamond Platinum
FREE Waste & System Disposal (EXCLUDES ANY AND ALL ROOF MOUNTED COMPONENTS)
Electrical Isolator (Ensures Safe Operation & Maintenance Access)
Electrical Extension
🏆 Package Comparison Guide Base Silver Gold 🏆 Best Seller Sapphire 💰 Best Value Diamond Platinum
New Electrical Circuit (For Homes Without Existing Power Supply)
Safety Switch (Protects Your Home from Electrical Faults)
Included Altered Cabling (m) 2m 10m 10m
System Relocation (Move System to New Position)
Requires Existing Installation to be Compliant

Whenever a product is required, we only source from trusted, warranty‑backed manufacturers:

  • Valves – AVG, RMC, Rye Metal (and subsidiaries)
  • Copper – Type B Kembla or Crane
  • PEX Systems - Ezipex
  • Insulation – eFlex or K‑Flex
  • Electrical switches & timers – Hager
  • Conduit – Medium Duty PVC Vinidex or GTS
  • Brassware – Brasshards
  • Hydraulic crimp fittings – EziPress, Viega, Kembla
  • Sealants – Loxeal

Feel free to let us know if you have any other preferred brands!

IMPORTANT - All online packages are for external installations only, for internal installations please complete our quote request form.
IMPORTANT - Solar panel and roof-mounted tank removal is not included in any package and is available as an optional extra at additional cost.

🛠 Need Help Choosing?

Not sure which package is right for you? Contact JR Gas & Water, and we’ll help you select the best solution for your home! 🚀

STC stands for Small-scale Technology Certificate. It’s part of the Australian Government’s Renewable Energy Target program, created to reward Australians who install eligible energy-efficient systems, such as heat pump or solar hot water systems. When a system like this is installed, it’s awarded a certain number of certificates based on its efficiency, the location of installation, and the amount of renewable energy it’s expected to produce or offset over time. Each certificate holds a monetary value, which acts as an upfront rebate.

How Do STC Rebates Work?

Rather than applying for the rebate after installation, JR Gas & Water includes the value of the STCs directly in the price shown on each product page. This means what you see is the final out-of-pocket cost to you — no separate rebate forms, no waiting, no surprises. We claim the STCs on your behalf and handle the paperwork behind the scenes so that your purchase is smooth, simple, and fully compliant.

Who Is Eligible?

You’re generally eligible for STCs if you’re installing a new, approved system at a residential or small business property within Australia. The installation must be completed by a qualified installer, and the system must meet current Australian standards. All heat pumps and solar hot water systems sold and installed by JR Gas & Water are STC-approved, and our team ensures each installation qualifies properly.

Final Word

All pricing on the JR Gas & Water website includes the STC rebate already applied, so what you see is what you pay. We manage the rebate process from start to finish, so you can enjoy a lower price without any paperwork or hassle. Whether you're upgrading your hot water system for efficiency, savings, or reliability, the STC rebate is already working in your favour — and JR makes sure it stays that way.

ZipPay – 6-Month Interest-Free on All Products

ZipPay allows you to buy now and pay later, offering flexible, interest-free payments for up to 6 months on all JR products. It’s easy to set up, and you can customize your repayment schedule to suit your budget. Payments can be made weekly, fortnightly, or monthly, with a $6 fee if the balance isn’t paid off by the due date​.

Humm – Up to 12 Months Interest-Free

Humm provides interest-free payment plans on purchases up to $30,000, perfect for both small and large buys. For items over $2,000, you can spread payments over 12 months. Humm also offers flexibility in scheduling payments based on when you get paid​

Afterpay – 8 Weeks, No Interest

With Afterpay, spread the cost of purchases across four equal installments, due every two weeks, over an 8-week period. There’s no interest, and as long as payments are made on time, there are no fees. Perfect for purchases between $100 and $1,500​

Plenti Finance – For Reclaim Systems Only

Plenti Finance is available exclusively for Reclaim Energy systems. This option offers tailored repayment terms with competitive interest rates, helping make eco-friendly choices more affordable. For more detailed information on Plenti’s terms and eligibility for Reclaim systems, visit the Reclaim Energy finance page​

Estimated annual savings are calculated by comparing the heat pump’s energy efficiency (measured as COP – Coefficient of Performance) against a standard electric hot water system with a COP of 1.0. For example, if a heat pump has a COP of 4.0, it uses 75% less electricity to deliver the same amount of hot water.

Savings are based on average household usage for a family of five on Tariff 11 (general usage tariff), using manufacturer-stated COP values. The higher the COP, the greater the energy savings.

Bonus savings: When paired with a solar PV system, energy costs can drop even further — with some households seeing up to 50% additional savings, especially when the heat pump runs during solar generation times.

Disclaimer:

All estimated savings are based on manufacturer-provided COP values and standard usage assumptions (e.g. a family of five on Tariff 11). These figures are intended as a general guide to help compare different hot water units and technologies. Actual savings may vary depending on your household’s usage, energy rates, and installation conditions. We recommend conducting your own research or consulting an energy advisor to assess what’s best for your specific setup.

If you're in Queensland and considering a heat pump hot water system, look no further than JR Gas & Water. Here's why:

Experience and Expertise: JR Gas & Water has over 10 years of experience in the gas and plumbing industry. Their team of licensed and insured professionals is highly skilled and knowledgeable about all aspects of heat pump installation, maintenance, and repair. They can provide expert advice on the best system for your needs and ensure a smooth installation process.

Quality Products: JR Gas & Water uses only high-quality products from trusted brands to ensure your heat pump hot water system is reliable and efficient. They also offer a range of options to suit different budgets and requirements.

Competitive Pricing: JR Gas & Water offers competitive pricing for their heat pump hot water systems, ensuring that you get a great value for your investment. They also provide a detailed quote upfront, so there are no surprises or hidden costs.

Customer Service: JR Gas & Water is committed to providing excellent customer service. They are always available to answer any questions or concerns you may have and are committed to ensuring your satisfaction.

Local Business: JR Gas & Water is a locally owned and operated business in Queensland. By choosing them for your heat pump hot water installation, you are supporting a local business and contributing to the local economy.

Warranty and Guarantee: JR Gas & Water provides a warranty and guarantee on all their products and services, giving you peace of mind knowing that your system is covered in case of any issues.

Sustainable and Environmentally Friendly: Heat pump hot water systems are a sustainable and environmentally friendly option for heating water. They use renewable energy sources, such as air or ground heat, to heat water, resulting in lower greenhouse gas emissions and reduced energy bills. JR Gas & Water can help you make the switch to a more sustainable and cost-effective solution for your hot water needs.

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