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Emerald Energy SELECT 270L E-Heater | Supply+Install | LIFETIME WARRANTY

Upgrade to energy-efficient hot water with the Emerald Energy 270L heat pump hot water system — ideal for households of up to 5. Designed to lower energy bills with a high efficiency COP of 4.1 and quiet operation at just 46 dBA, it’s the smart choice for comfort and savings. This system features a durable Steel tank, a 5 year warranty, and licensed installation across Brisbane and the Gold Coast. Made in China and backed by award-winning local support.
Quick Specs & Benefits View product specifications and key details
  • Estimated Annual Savings*: $1191.83 vs traditional electric
  • Model: Select 270L
  • Volume: 270L
  • Width: 600 mm
  • Height: 1826 mm
  • COP (Efficiency Rating): 4.1
  • Recommended Household Size: 5 people
  • Electrical Connection Type: 10 Amp Lead - NO PLUG
  • Noise Level: 46 dB
  • WiFi Controller Built-In/Compatible: Yes
  • Internal Cylinder Material: Steel
  • Made In: China
  • STC Rebate Eligible - $1000 Upfront Discount Included

    What is an STC?

    STC stands for Small-scale Technology Certificate. It is part of an Australian Government scheme designed to encourage energy-efficient hot water systems and other eligible renewable technologies.

    How does it work?

    When your new system qualifies, STCs are created based on the expected energy savings and location of the installation. These certificates have a value, and that value is applied as an upfront discount to help reduce the installed cost.

    How is it shown on our jobs?

    For eligible systems, the STC value is already included as a flat rate $1000 upfront discount in the total installed price shown, so you do not need to claim it separately after installation.

    Who is eligible?

    Eligibility generally applies to installations of approved systems at Australian homes and businesses where the product, property type, and installation details meet current STC program requirements.

    If you are unsure whether your property or system qualifies, contact us before ordering and we can help confirm it.

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COMING SOON - PREORDER NOW & BE THE FIRST TO GET ONE INSTALLED ONCE THEY ARE RELEASED ESTIMATED ARRIVAL: SEPTEMBER 2026

🏷️ Brand – Emerald Energy
🔢 Model Number – Select 270L
💧 Volume (L) – 270
👨‍👩‍👧‍👦 Recommended Maximum Number of Occupants – 5
💰 Estimated Annual Savings* – $1191.83
📊 Coefficient of Performance (COP) – 4.1
🔌 Electrical Connection Type – 10 Amp Lead - NO PLUG
📏 Width – 600mm
📏 Height – 1826mm
⚖️ Weight – kg
🌍 Manufactured In – China
🔩 Cylinder/Heat Exchange Material – Steel
🛡️ Cylinder/Heat-Exchange Warranty – 5 Years
🔇 Noise Level – 46 dBa
🛏️ Avoid Install Next to Sleeping Areas –
⚡ Energy Source –
📡 WiFi Controller Built In or Compatible – Yes
⏲️ Built-In Timer – Yes
💡 LED/LCD Status Indicator – Yes

Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat Installation in Brisbane & Gold Coast

The Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat is a practical option for homes wanting efficient hot water, built-in smart control, and the added flexibility of an electric heating element in a compact all-in-one format. It sits within Emerald’s Select range, which is aimed at households looking for dependable hot water and strong energy savings without overcomplicating the system. For homes across Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay and Redlands, this model suits customers wanting a modern heat pump upgrade with a neat installation footprint, app-based control, and extra support during busier hot water periods.

What Is the Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat?

The Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat is a 270L all-in-one heat pump hot water system in the Emerald Select range. As an all-in-one design, it combines the tank and heat pump into one main unit rather than using a separate split-system layout. This exact e-heat version includes a 1kW electric heating element, which gives it additional operating flexibility compared with the non-element 270L model.

The Select range is positioned as a smart, affordable option for households wanting reliable hot water and lower running costs. This 270L e-heat model also includes built-in Wi-Fi control and app connectivity, giving users access to day-to-day monitoring and control features from their phone. For homeowners wanting a straightforward heat pump system with useful smart features and extra backup heating support, this model offers a balanced mix of practicality, efficiency and control.

Why Choose the Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat?

One of the biggest reasons to choose this model is efficiency. Emerald positions the Select range as capable of delivering energy savings of up to 80 percent compared with a traditional electric storage system. Because hot water can account for a major part of household energy use, choosing a more efficient system can make a real difference to long-term running costs.

Another key reason is that this exact version includes the electric heating element. That gives the 270L e-heat model access to Standard, Boost and E-Heater running modes. In practical terms, that means the system can operate as a standard heat pump, use boost mode when quicker heating is needed, or run in E-Heater mode using the electric element only. That extra flexibility can be useful in homes where hot water demand changes across the week or where faster recovery is sometimes needed.

The system also keeps the benefits of the Select all-in-one format. Emerald promotes the Select range as simple and made to fit, with a compact design that can fit snugly down the side of the home. That makes it appealing for homes where installation space is limited and a clean single-unit layout is preferred over a split system.

Built-in Wi-Fi and app control are another strong selling point. The Emerald app allows users to monitor tank temperature, track hot water capacity, turn the system on or off remotely, use boost mode during busy periods, review energy usage data, and set up smart automation. For households wanting more visibility over how their hot water system is performing, those features add genuine everyday value.

Is the Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat Right for Your Home?

The Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat can suit homes that want an efficient all-in-one heat pump system but also want the added flexibility of an electric element model. It is a practical choice for properties where space is limited, where a single-unit setup is preferred, and where the household wants stronger control over how the system responds during heavier hot water use.

It may be especially well suited to homes wanting a smart upgrade from an older electric storage unit. The Select range is positioned as a good fit for smaller properties and practical upgrades, and the 270L version gives a mid-range capacity option within that platform. The e-heat version adds another layer of flexibility because it can support homes that want more than standard heat pump-only operation.

It can also suit households that want built-in smart control without stepping into a more premium or more complicated system. If the goal is lower running costs, a cleaner installation layout, and the reassurance of boost and element-based heating support, this model is worth considering.

Why Choose a Quality Hot Water System Instead of a Cheaper Alternative?

A quality hot water system is about more than the lowest upfront price. In real homes, what matters is efficiency, installation suitability, practical features, and how well the system performs over time. A cheaper unit may reduce the initial spend, but that does not always mean better value once energy use, operating flexibility and day-to-day usability are considered.

With the Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat, the value is in the full package. It combines an all-in-one layout, built-in Wi-Fi, app-based control, boost capability, E-Heater mode, compact design and energy-saving heat pump operation. It also uses R290 refrigerant and is designed for residential use across a range of conditions.

A quality unit can also improve the installation result. When the product is designed with a clear use case and practical operating features, it is easier to match it to the right home and deliver a cleaner final setup. That matters because the best hot water system is not just one that works in theory, but one that performs properly once installed and used every day.

Professional Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat Installation in Brisbane & Gold Coast

Professional installation matters because even a compact all-in-one system still needs to be matched to the property properly. JR Gas & Water installs the Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat across Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay and Redlands with a focus on practical installation suitability and real-world function.

With an all-in-one model, one of the main benefits is that the system is contained in a single main unit, which can simplify the layout compared with a split system. But space, side access, location of the existing system, and the overall property layout still matter. This 270L model has a 600 x 600mm footprint and a height of 1970mm, so installation planning should still consider the available position carefully.

A well-planned installation helps make sure the system is not only fitted, but fitted in a way that is practical for the property and the people using it. That means looking beyond the brochure and making sure the unit suits the actual home, access conditions and everyday hot water needs.

What’s Involved in Installing the Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat?

Installing the Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat starts with assessing the property and identifying a suitable location for the unit. Because this is an all-in-one system, the installation centres around one integrated piece of equipment rather than a separate tank and outdoor unit. That can make the layout more straightforward, but site suitability still matters.

The job may involve replacing an existing hot water system or fitting the new unit into a different location depending on the property and what is already there. The exact scope depends on access, the location of the old system, and whether the site presents any restrictions that affect placement. In practical terms, the goal is to create a clean, functional installation that suits the home and allows the system to operate as intended.

Because this exact version includes both boost and E-Heater functionality, installation suitability is also about making sure the homeowner gets the benefit of those extra operating modes. It is not just about fitting the unit physically. It is about choosing the right version for the right home and making sure the final setup works properly for the way the household actually uses hot water.

Why Choose JR Gas & Water?

JR Gas & Water provides practical, installation-focused hot water service across Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay and Redlands. We focus on what actually suits the property, not just on the product itself. That matters with a model like the Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat because even a strong system still needs the right installation approach to get the best result.

We look at access, layout, available space and overall site suitability so the finished installation works properly for the home. Our approach is based on real-world installation outcomes, clear advice and matching the system to the property in a practical way. That helps deliver a cleaner result, fewer surprises and a hot water setup that makes sense for the way the home actually operates.

Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat Installation FAQs

How much does Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat installation cost in Brisbane or the Gold Coast?

Installation cost depends on the property, site access, the existing hot water setup, and what is required to complete the installation properly. A straightforward replacement will usually differ from a job with tighter access, a trickier location or other site-specific requirements. The most accurate pricing comes from the actual property and installation conditions rather than a generic supply-only figure.

Is the Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat right for my home?

It may be right for your home if you want an efficient all-in-one heat pump system with built-in smart control and the added flexibility of an electric element model. It is particularly suited to homes wanting a compact single-unit setup, lower running costs, and extra support through boost and E-Heater modes when demand lifts.

What is included in a standard Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat installation?

A standard installation generally includes positioning the unit in a suitable location, connecting the new system, and completing the work needed to have it installed for normal operation. Exact inclusions can vary depending on the property, the existing system being replaced, and any site access or layout issues. The final scope should always be based on the actual installation conditions.

Can JR Gas & Water install the Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat in my area?

Yes. JR Gas & Water installs the Emerald All-In-One Hot Water Heat Pump Select 270L E-Heat across Brisbane, Gold Coast, Logan, Ipswich, Moreton Bay and Redlands. If your property is in one of these areas and you want a professionally installed all-in-one heat pump hot water system, we can help with supply, installation suitability and a practical setup that works for your home.

Heat Pump Hot Water System Package Selection Guide

(Please rotate mobile device to landscape for easy viewing)

Choosing the right heat pump hot water system package depends on your installation requirements, household size, and whether additional electrical or plumbing work is needed. Use this guide to compare package levels and find the best fit for your home.

Selecting the right package helps streamline installation, but we understand that needs may change, and that the purchaser isn’t a plumber. We’re flexible and can make adjustments, such as upgrading to the next package as needed.

💡 Which Package is Right for You?

IMPORTANT - All online packages are for external installations only, for internal installations please complete our quote request form.

BaseFor compliant replacements
Ideal for identical direct swaps where the existing system meets compliance. No extra plumbing, electrical work or disposal required or included.

(EXAMPLE - A Rheem 250L 491250 replacing complaint Rheem 250L 491250 not a Rheem 250L 101250)

SilverFor minor upgrades
Includes pipework alterations and a valve kit but does not include electrical modifications or system disposal. Designed for those swapping a heat pump under 10 years old and working to a tight budget. 

(EXAMPLE - Swapping a 10year old Rheem/Rinnai heat pump with a new one where the existing installation is good but requires pipework alterations to adapt the new unit and new valve set for warranty)

🏆 Gold (Best Seller)For standard installations
Covers old system removal and plumbing modifications, making it the most common choice for standard installations. Excludes electrical circuit modifications.

(EXAMPLE - Swapping a 20year old Dux heat pump with a new Rinnai GR Series. Strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)

💰 Sapphire (Best Value)For installations requiring electrical work
Adds electrical safety features like an isolator, safety switch, and cable extensions to ensure a compliant and safe electrical connection. Perfect for those swapping out an electric hot water system, heat pump with different electrical connection type or split solar system (tank on ground/panels on roof)

(EXAMPLE - Swapping an old electric system with a new iStore that has a different electrical connection type, then strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)

DiamondFor homes needing extensive electrical work
Provides extra plumbing and electrical modifications, including a new electrical circuit, making it ideal for homes without existing wiring for an electric system. Designed for those swapping from a gas system or where a larger electrical circuit is needed

(EXAMPLE - Swapping an old Gas System with a new Enviroheat that needs its own dedicated electrical circuit, type then strip all down and redo the valves, pipework, drain lines, support base and dispose of the old unit)

PlatinumThe ultimate package
Includes everythingsystem relocation, extensive plumbing and electrical upgrades, and a new electrical circuit for complete installation flexibility. Perfect for swapping and relocating and system type including solar tanks on single story roofs. 

(EXAMPLE - Replacing any existing system of any type then relocating it to a new position on the house that requires the electrical/plumbing to be installed or relocated to the new installation position)


🏆 Package Comparison Guide

Feature Base Silver Gold 🏆 Best Seller Sapphire 💰 Best Value Diamond Platinum
Existing Unit Must be Identical Make/Model/Series as Purchase
Existing System Removal & Form 4 (Compliance Certification)
Pipework Alterations
Valve Kit (Required for System Operation)
Included Altered Pipework (m) 2m 8m 8m 8m 20m
🏆 Package Comparison Guide Base Silver Gold 🏆 Best Seller Sapphire 💰 Best Value Diamond Platinum
FREE Waste & System Disposal (EXCLUDES ANY AND ALL ROOF MOUNTED COMPONENTS)
Electrical Isolator (Ensures Safe Operation & Maintenance Access)
Electrical Extension
🏆 Package Comparison Guide Base Silver Gold 🏆 Best Seller Sapphire 💰 Best Value Diamond Platinum
New Electrical Circuit (For Homes Without Existing Power Supply)
Safety Switch (Protects Your Home from Electrical Faults)
Included Altered Cabling (m) 2m 10m 10m
System Relocation (Move System to New Position)
Requires Existing Installation to be Compliant

Whenever a product is required, we only source from trusted, warranty‑backed manufacturers:

  • Valves – AVG, RMC, Rye Metal (and subsidiaries)
  • Copper – Type B Kembla or Crane
  • PEX Systems - Ezipex
  • Insulation – eFlex or K‑Flex
  • Electrical switches & timers – Hager
  • Conduit – Medium Duty PVC Vinidex or GTS
  • Brassware – Brasshards
  • Hydraulic crimp fittings – EziPress, Viega, Kembla
  • Sealants – Loxeal

Feel free to let us know if you have any other preferred brands!

IMPORTANT - All online packages are for external installations only, for internal installations please complete our quote request form.
IMPORTANT - Solar panel and roof-mounted tank removal is not included in any package and is available as an optional extra at additional cost.

🛠 Need Help Choosing?

Not sure which package is right for you? Contact JR Gas & Water, and we’ll help you select the best solution for your home! 🚀

STC stands for Small-scale Technology Certificate. It’s part of the Australian Government’s Renewable Energy Target program, created to reward Australians who install eligible energy-efficient systems, such as heat pump or solar hot water systems. When a system like this is installed, it’s awarded a certain number of certificates based on its efficiency, the location of installation, and the amount of renewable energy it’s expected to produce or offset over time. Each certificate holds a monetary value, which acts as an upfront rebate.

How Do STC Rebates Work?

Rather than applying for the rebate after installation, JR Gas & Water includes the value of the STCs directly in the price shown on each product page. This means what you see is the final out-of-pocket cost to you — no separate rebate forms, no waiting, no surprises. We claim the STCs on your behalf and handle the paperwork behind the scenes so that your purchase is smooth, simple, and fully compliant.

Who Is Eligible?

You’re generally eligible for STCs if you’re installing a new, approved system at a residential or small business property within Australia. The installation must be completed by a qualified installer, and the system must meet current Australian standards. All heat pumps and solar hot water systems sold and installed by JR Gas & Water are STC-approved, and our team ensures each installation qualifies properly.

Final Word

All pricing on the JR Gas & Water website includes the STC rebate already applied, so what you see is what you pay. We manage the rebate process from start to finish, so you can enjoy a lower price without any paperwork or hassle. Whether you're upgrading your hot water system for efficiency, savings, or reliability, the STC rebate is already working in your favour — and JR makes sure it stays that way.

ZipPay – 6-Month Interest-Free on All Products

ZipPay allows you to buy now and pay later, offering flexible, interest-free payments for up to 6 months on all JR products. It’s easy to set up, and you can customize your repayment schedule to suit your budget. Payments can be made weekly, fortnightly, or monthly, with a $6 fee if the balance isn’t paid off by the due date​.

Humm – Up to 12 Months Interest-Free

Humm provides interest-free payment plans on purchases up to $30,000, perfect for both small and large buys. For items over $2,000, you can spread payments over 12 months. Humm also offers flexibility in scheduling payments based on when you get paid​

Afterpay – 8 Weeks, No Interest

With Afterpay, spread the cost of purchases across four equal installments, due every two weeks, over an 8-week period. There’s no interest, and as long as payments are made on time, there are no fees. Perfect for purchases between $100 and $1,500​

Plenti Finance – For Reclaim Systems Only

Plenti Finance is available exclusively for Reclaim Energy systems. This option offers tailored repayment terms with competitive interest rates, helping make eco-friendly choices more affordable. For more detailed information on Plenti’s terms and eligibility for Reclaim systems, visit the Reclaim Energy finance page​

Estimated annual savings are calculated by comparing the heat pump’s energy efficiency (measured as COP – Coefficient of Performance) against a standard electric hot water system with a COP of 1.0. For example, if a heat pump has a COP of 4.0, it uses 75% less electricity to deliver the same amount of hot water.

Savings are based on average household usage for a family of five on Tariff 11 (general usage tariff), using manufacturer-stated COP values. The higher the COP, the greater the energy savings.

Bonus savings: When paired with a solar PV system, energy costs can drop even further — with some households seeing up to 50% additional savings, especially when the heat pump runs during solar generation times.

Disclaimer:

All estimated savings are based on manufacturer-provided COP values and standard usage assumptions (e.g. a family of five on Tariff 11). These figures are intended as a general guide to help compare different hot water units and technologies. Actual savings may vary depending on your household’s usage, energy rates, and installation conditions. We recommend conducting your own research or consulting an energy advisor to assess what’s best for your specific setup.

If you're in Queensland and considering a heat pump hot water system, look no further than JR Gas & Water. Here's why:

Experience and Expertise: JR Gas & Water has over 10 years of experience in the gas and plumbing industry. Their team of licensed and insured professionals is highly skilled and knowledgeable about all aspects of heat pump installation, maintenance, and repair. They can provide expert advice on the best system for your needs and ensure a smooth installation process.

Quality Products: JR Gas & Water uses only high-quality products from trusted brands to ensure your heat pump hot water system is reliable and efficient. They also offer a range of options to suit different budgets and requirements.

Competitive Pricing: JR Gas & Water offers competitive pricing for their heat pump hot water systems, ensuring that you get a great value for your investment. They also provide a detailed quote upfront, so there are no surprises or hidden costs.

Customer Service: JR Gas & Water is committed to providing excellent customer service. They are always available to answer any questions or concerns you may have and are committed to ensuring your satisfaction.

Local Business: JR Gas & Water is a locally owned and operated business in Queensland. By choosing them for your heat pump hot water installation, you are supporting a local business and contributing to the local economy.

Warranty and Guarantee: JR Gas & Water provides a warranty and guarantee on all their products and services, giving you peace of mind knowing that your system is covered in case of any issues.

Sustainable and Environmentally Friendly: Heat pump hot water systems are a sustainable and environmentally friendly option for heating water. They use renewable energy sources, such as air or ground heat, to heat water, resulting in lower greenhouse gas emissions and reduced energy bills. JR Gas & Water can help you make the switch to a more sustainable and cost-effective solution for your hot water needs.

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